Delivery Policy

We allow you to choose the delivery option that best suits your needs. Please see the options below for receiving your Yin Yang order. If you have any questions, please contact yinyangskincare@gmail.com

UK Delivery Options

There are 2 delivery options on orders.

UK Standard Service: £3.00

Delivery time: 2-3 working days using Royal Mail First Class Post. We try to dispatch orders 24 hours of receipt, but it may take longer at busy times. Because our dispatch team do not work on weekends or Public Holidays, orders placed at these times will have a delayed dispatch.

Next Day Delivery Service: £8.00

This service is sent via Courier Guaranteed Next Day Delivery the same day you place your order, provided that we have received the order before 12.00hrs Monday to Friday. Orders placed on Friday for delivery on this service may not arrive until Tuesday.

Next day deliveries can be delivered between 09.00hrs and 19.00hrs.

The charges for delivery that are shown include postage, packing, insurance and VAT.

All Next Day Deliveries require a signature on arrival.

All deliveries are subject to stock availability.

Telephone orders

If you need assistance placing your order by telephone please phone 01993 822800. Our operators are properly trained and will be able to assist you in your choices. This service is available between 09.00hrs to 17.00hrs Monday to Friday.

These details are for the UK only; please see below for all overseas orders.

Overseas Orders

Europe and Ireland Air Delivery: £5.00

For major destinations across Europe we advise an extra 7 days for delivery once the order has been processed and confirmed as shipped.

All deliveries are subject to stock availability.

International Orders: £10.00

All international destinations including the USA & Canada can expect deliveries to take at least 7 days once the order has been processed and confirmed as shipped.

Additional taxes and customs charges are the responsibility of the customer. We cannot guarantee delivery dates for overseas delivery dates as they are subject to customs clearance in the destination country.

Please appreciate that prices to all parts of the world are not the same and although we try to keep the price to the flat rate charges, possible, some destinations or heavy consignments may increase the cost. If you have any concerns or questions please call us on 01993 822800 or email us at yinyangskincare@gmail.com

All deliveries are subject to stock availability.